Privacy Policy

Privacy Policy

6. Privacy policy

6.1. Creativemas collects personal and personal data (CNP) on its pages of the Site only with the voluntary consent of the Member or Client for the following purposes:

• validation, shipping and billing orders;

• resolve cancellations or problems of any kind related to an order or contract, to the services or products purchased by it;

• to guarantee access to the service;

• Sending information bulletins and / or periodic alerts through the use of electronic mail (email, SMS) and / or by telephone call;

• contact you, at your voluntary request;

• Get in touch with him / her in matters of Customer Service;

• statistical purposes.

When creating the Account, each Member or Client has expressed its consent for Creativemas to collect and manage their personal data, subject to the provisions of Law 677/2001 and in accordance with them.

Any member or client has the right to obtain Creativemas, in a written request, signed and dated, free of charge:

a) confirm that the data concerning him are processed or not by him

b) where appropriate, rectification, updating, blocking or deletion of data whose processing does not comply with the law, in particular incomplete or inaccurate data;

c) when applicable, the transformation into anonymous data of data whose processing does not comply with the law;

d) the notification to third parties to whom data of any operation carried out in accordance with paragraph b) or c) have been disclosed, if such notification is not impossible or does not imply a disproportionate effort in relation to the legitimate interest that could be prejudiced.

Under voluntary registration or access to the website Creativemas.ro (the order) products / services Creativemas, member or customer agrees to (a) consent to the processing of personal data by Creativemas own computer system, either manually automatically for the purposes established in point 6.1, in accordance with article 5, paragraph 1, of Law no. 677/2001 on the protection and processing of personal data. If the member or client does not agree with the processing of personal data by Creativemas, they have the right not to use the website and not to the company Creativemas personal data.

Any member or customer has the right to oppose at any time and for legitimate reasons specific to their particular situation, by submitting Creativemas a written request, dated and signed as data that refer to process, except when there are legal provisions to the contrary . In the case of justified opposition, the processing can no longer refer to the data in question.

Any member or customer has the right to object at any time, free of charge and without any justification by submitting Creativemas a written request, dated and signed as data relating to being processed for marketing directly on behalf of the operator or a third party , or will be disclosed to third parties for that purpose.

6.2. Creativemas can also collect other data (IP address, time of visit, access point, name and version of the Internet browser, operating system, including other parameters) provided by the Internet browser through which the site is accessed and can be used by Creativemas to improve the services provided to Customers or Users, or for statistical purposes; The exception is if the provisions of the document are violated, in the case that the result of the contributions of partners / Client contrary to the interests and damages of any kind to the Creativemas and / or third parties that Creativemas has the association at that time.

6.3. The customer has the right to object within the limits of art.2.8, the collection of personal data and the request for removal, thus revoking the approval given by the document, and thus abandoning any defect as specified in the document without the obligation of follow either of the parties to the other or without either party claiming the other damages.

6.4. For exercising the rights under art. 6.3, Customer or Member will contact Creativemas through access to one of the modalities stipulated in art. 5.3.

6.5. By using the forms available on the site, the Client or the Member have the right to modify the data that he / she has initially indicated to reflect any change, if applicable.

6.6. If the customer chooses online payment of the consideration of orders, contracts and / or contracts, authorization transactions and remittance of resolution of acceptance of the card is made exclusively through the Company CREATIVEMAS SRL through the trading solution integrated electronic Transilvania Bank.

The electronic commerce of Transilvania Bank functions as a center for linking and processing data between card issuers, card acceptors and card users.

All types of cards issued by Romanian and foreign banks under VISA and MasterCard are accepted, provided that the issuing banks have activated them for online payment.

6.7. Creativemas does not request or store any information about the Customer's card or bank cards, which is processed directly on the servers of the online payment service provider.

6.8. The Creativemas Privacy Policy only refers to data provided voluntarily by the Client or Member exclusively on the site. Creativemas is not responsible for the privacy policy of any third party that can be accessed through links, regardless of their nature, outside the site.

6.9. Creativemas agrees that the data collected from the Client / Member will be used only for the indicated purposes and not to make public, sell, rent, license, transfer, etc. the database that contains information about the personal or special data of the Member / Client of a third party not involved in the fulfillment of the stated purposes.

6.10. Exceptions to the provisions of art. 6.9 will perform the transfer / access / visualization / etc. required by the competent authorities in the cases foreseen by the regulations in force at the time of the event.

6.11. The bank processors / processors agreed by Creativemas have the right to access / view any type of data / documents generated as a result of an issued order, canceled orders, contracts, canceled contracts or an honorable contract. to investigate any Transaction, if it exists.

6.12. Creativemas guarantees that the personal data of a User, collected through the contact form, will only be used until the problem is solved and will be converted into purely statistical data.

6.13. Creativemas is not responsible for any malfunction that could endanger the security of the server that hosts the database that contains this personal data.