Terms & Conditions

1. INTRODUCTION.

 

This document
(together with all the documents mentioned therein) establishes the conditions
governing the use of this website (www.itgirldress.com) and the purchase of
products therein (hereinafter, the "Conditions") ).

Please read carefully
these Conditions, our Cookies Policy and our Privacy Policy (together, the
"Data Protection Policies") before using this website. By using this
website or placing an order through it, you consent to be bound by these
Conditions and our Data Protection Policies, so if you do not agree with all
the Conditions and the Protection Policies of Data, you should not use this web
page.

If you have any
questions related to the Conditions or the Data Protection Policies you can
contact us through our contact form. The contract may be formalized, at your
option, in any of the languages ​​in which the Conditions are available on this
website.

2. OUR DATA

The sale of items
through this website is done under the name IT GIRL DRESS by Creativemas, with
NIF 37793304, with telephone 639985416 and email info@itgirldress.com

3. Provide us your
email address, postal address and / or other contact information in a truthful
and accurate manner.

Also, you agree that
we may use such information to contact you if necessary (see our Privacy
Policy). If you do not provide us with all the information we need, we will not
be able to process your order. By placing an order through this website, you
declare that you are over 18 years of age and have the legal capacity to enter
into contracts.

5. AVAILABILITY OF
THE SERVICE

The articles offered
through this website are only available for shipment to European territory.

6. HOW TO MAKE AN
ORDER

To place an order,
you must follow the online purchase procedure and click on "Authorize
payment". Next, you will receive an email acknowledging receipt of your
order (the "Order Confirmation"). Also, we will inform you by email
when your order is being sent to you (the "Shipping Confirmation").
An electronic ticket with the details of your order will also be attached to
the Shipping Confirmation (the "electronic ticket").

7. TECHNICAL MEANS TO
CORRECT ERRORS

In the event that you
detect that an error has occurred when entering your personal data during your
registration as a user of this website, you may modify them in the "My
Account" section.

In any case, you can
correct errors related to personal information provided during the purchase
process by contacting the customer service through the phone 639985416, or the
email address info@itgirldress.com. This web page shows confirmation windows in
various sections of the purchase process that do not allow the order to
continue if the data of these sections have not been correctly provided. Also,
this web page offers the details of all the items that you have added to your
basket during the purchase process, so that, before making the payment, you can
modify the details of your order.

If you detect an
error in your order after the completion of the payment process, you should
immediately contact our customer service, on the phone or at the email address
mentioned above, to correct the error .

8. AVAILABILITY OF
THE PRODUCTS

All orders are
subject to the availability of the products. If there are difficulties in the
supply of products or if there are no items in stock, we will reimburse you for
any amount that you may have paid.

9. DELIVERY

Unless there are
circumstances arising from the personalization of the products, or unforeseen
or extraordinary circumstances occur, we will send the order consisting of the
related products / s in each Confirmation of Shipment within the period
indicated on the web page according to the selected shipping method and, in any
case, within a maximum period of 30 days from the date of the Order
Confirmation. With regard to the virtual gift card, we will send it on the date
indicated by you when placing the order.

If for some reason we
could not meet the delivery date, we will inform you of this circumstance and
we will give you the option to continue with the purchase by establishing a new
delivery date or cancel the order with the full refund of the price paid.
Please note, in any case, that we do not deliver at home on Saturdays or
Sundays, except in the case of the virtual gift card, which will be delivered
on the date indicated by you. For the purposes of these Conditions, it will be
understood that the "delivery" has taken place or that the order has
been "delivered" at the moment in which you or a third party
indicated by you acquires the material possession of the products, which is
Accredit by signing the receipt of the order at the delivery address agreed.

The virtual gift card
will be understood as delivered in accordance with the Conditions of Use of the
Gift Card and, in any case, on the date it is sent to the email address
indicated by you.

10. DELIVERY
IMPOSSIBILITY

If it is impossible
for us to make the delivery of your order, we will try to find a safe place to
leave it. If we can not find a safe place, your order will be returned to our
warehouse. Likewise, we will leave you a note explaining where your order is
and how to do it so that it is sent to you again. If you are not going to be at
the place of delivery at the agreed time, we kindly ask you to contact us to
arrange delivery on another day.

 

In the event that 15
days have elapsed since your order is available for delivery, the order has not
been delivered for reasons not attributable to us, we will understand that you
want to cancel the contract and we will consider it resolved. As a result of
the termination of the contract, we will refund all payments received from you,
including delivery costs (with the exception of additional expenses resulting
from the choice of a different mode of delivery than the least expensive
delivery method). ordinary we offer) without any undue delay and, in any case,
within a maximum period of 14 days from the date on which we consider the
contract terminated. Please bear in mind that the transport derived from the
resolution may have an additional cost, so we will be authorized to pass on the
corresponding costs.

This clause does not
apply to the virtual gift card, whose delivery will be governed by the
provisions of the Conditions of Use of the Gift Card and by that established in
clause 9 above.

11. TRANSMISSION OF
RISK AND PROPERTY

The risks of the products
will be at your charge from the moment of delivery. You will acquire ownership
of the products when we receive full payment of all amounts due in connection
with them, including shipping costs, or at the time of delivery (as defined in
clause 9 above), if this took place at a later time.

 

12. METHODS OF
PAYMENT

Methods of Payment
and Security

We have the following
means of payment:

• VISA

• VISA ELECTRON

• MASTERCARD

• AMERICAN EXPRESS

• PAYPAL

• AGAINST
REIMBURSEMENT

 

The data of your card
that you have given us will be processed in SSL encrypted form. To pay with
credit and debit cards, you must enter the CVV (Card Verification Value), a
code printed on the card that is used as a security measure in electronic
commerce transactions. Credit cards will be subject to checks and
authorizations by the issuing entity, but if said entity does not authorize
payment, we will not be held responsible for any delay or failure to deliver
and we will not be able to enter into any contract with you. In the event that
your card is rejected it could be for the following reasons:

•             The card could be expired. Check
that your card does not exceed the validity date.

• The card may have
reached the limit amount allowed to make purchases. Check with your bank that
the card has not exceeded the limit amount.

• The entered data
may be incorrect. Check that you have completed all the required fields
correctly.

13. PURCHASE AS A
GUEST

This website also
allows the purchase through the purchase functionality as a guest. In this
purchase mode, you will only be asked for the essential information to be able
to process your order. Once the purchase process is finished, you will be
offered the possibility to register as a user or continue as a non-registered
user.

14. TAX ON ADDED
VALUE AND BILLING

In accordance with
the provisions of article 68 of Law 37/1992, of December 28, on Value Added
Tax, the delivery of the articles will be understood to be located in the
territory of application of the Spanish VAT if the delivery address is in
Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable
VAT rate will be the legally valid one at all times depending on the specific
article in question. In the orders with destination to the Canary Islands,
Ceuta and Melilla, deliveries will be exempt from VAT by application of the
provisions of article 21 of Law 37/1992, without prejudice to the application
of taxes and duties in accordance with current regulations in each of these territories.

You expressly
authorize us to issue the invoice electronically. However, you can indicate at
any time your willingness to receive an invoice on paper, in which case, we
will issue and send the invoice in that format.

15. RETURN POLICY

15.1 Legal right to
desist from the purchase

Right of withdrawal

If you are hiring as
a consumer and user, you have the right to withdraw from this contract within 7
calendar days without the need for justification. The withdrawal period will
expire 7 calendar days from the day that you or a third party indicated by you,
other than the carrier, acquired the material possession of the goods or in
case the goods that make up your order are delivered separately, to the 7
calendar days of the day that you or a third party indicated by you, other than
the carrier, acquired the material possession of the last of those goods. To
exercise the right of withdrawal, you must notify us IT GIRL DRESS, at the
email address info@itgirldress.com, your decision to withdraw from the contract
through an unambiguous statement (for example, a letter sent by postal mail or
electronic). In order to comply with the withdrawal period, it is sufficient
that the communication relating to the exercise by this party of this right be
sent before the corresponding deadline expires.

Consequences of the
withdrawal

In the event of your
withdrawal, we will refund all payments received from you, including the
delivery costs (with the exception of the additional expenses resulting from
your choice of a delivery method) without any undue delay and, in Any case, no
later than 7 calendar days from the date you received the package. We will
proceed to make such refund using the same means of payment used by you for the
initial transaction. You will not incur any expenses as a result of the refund.
Notwithstanding the foregoing, we may withhold reimbursement until we have
received the goods, or until you have presented proof of the return of the
same, depending on which condition is met first.

You must return
directly the products Calle Pintores 2, Alcorcón, Provincia Madrid, Spain,
request the return through a courier / courier (regardless of the selected
method of delivery), deliver the products to any of the delivery points of
registered mail , using for that purpose the return label that we will send
with your request or send the products to IT GIRL DRESS Calle Pintores 2,
Alcorcón, Province of Madrid, Spain, without any undue delay and, in any case,
at the latest within the term of 7 calendar days from the date you received the
package. The deadline will be considered fulfilled if the goods are returned
before the end of that period. Unless you make the return of the goods in an IT
GIRL DRESS store in Spain, through a messenger / courier organized by us or in
one of the delivery points of Post offices authorized in Spain, you must assume
the direct cost of return of the goods. In the latter case, remember that you
must deliver, along with the products, a hard copy of the electronic ticket
that you will have received attached to the Shipping Confirmation.

You will only be responsible
for the decrease in the value of the goods resulting from handling other than
that necessary to establish the nature, characteristics and operation of the
goods.

16. Contractual right
of withdrawal.

In addition to the
right of withdrawal legally recognized to consumers and users and mentioned in
clause 18.1 above, we grant you a period of 7 days from the date of
Confirmation of Shipment to make returns of the products (except those
mentioned in clause 18.3 following, with respect to which the right of
withdrawal is excluded). The return of the gift card is governed by the
Conditions of Use of the Gift Card. In case you return the products within the
contractual term of the right of withdrawal, but once the legal term has
elapsed, you will be reimbursed only for the price paid for such products. You
will be responsible for the direct costs of return of the product, through a
courier / courier organized by us (regardless of the selected shipping method)
or at any of the delivery points of the Post Office authorized in Spain.

You can exercise your
right of withdrawal in accordance with the provisions of clause 18.1 above,
although if you tell us your intention to withdraw from the contract after the
legal withdrawal period, you must in any case deliver the goods within a period
of 30 days counted from the date of Confirmation of Shipment.

16.1 Common
provisions

You will not have the
right to withdraw from the contract whose purpose is the supply of any of the
following products:

* Personalized items

* Music CDs / DVDs
without their original packaging.

* Goods sealed for
hygiene reasons that have been unsealed after delivery.

Your right to
withdraw from the contract will apply exclusively to those products that are
returned under the same conditions in which you received them. No refund will
be made if the product has been used beyond the mere opening thereof, of
products that are not in the same condition in which they were delivered or
that have suffered any damage, so you should be careful with the / the product
/ s while they are in your possession. Please return the item using or
including all original packaging, instructions and other documents that
accompany it. You can make returns in Calle Pintores 2, Alcorcon, Province of
Madrid, Spain, through a messenger / courier that we will send to your home or
to one of the delivery points of Post offices authorized in Spain in accordance
with what is described below.

• Returns through
messenger / courier.

You must contact us
through our refund request so that we can arrange collection at your home. You
must deliver the goods in the same package you received it, following the
instructions found in the section "RETURNS" on this web page. If you
have made a purchase as a guest, you can request returns through courier /
courier, by calling 639985416.

Please note that you
can request the return through courier / courier regardless of the shipping
method selected when completing the order.

• Returns through
mail delivery points authorized in Spain.

You will be
responsible for the return costs. In the latter case, remember that you must
deliver, along with the products, a hard copy of the electronic ticket that you
will have received attached to the Shipping Confirmation. Please keep in mind
that we will be authorized to charge you the expenses that we may incur.

After examining the
article we will let you know if you are entitled to the reimbursement of the
amounts paid. The refund will be made as soon as possible and, in any case,
within 7 days from the date you informed us of your intention to withdraw.
However, we may withhold reimbursement until you have received the goods, or
until you have submitted proof of the return of the goods, depending on which
condition is met first. The refund will always be made in the same means of
payment that you used to pay for the purchase, except when a gift ticket is
presented for the return. In the latter case, the refund will be made by means
of a card or an IT GIRL DRESS ticket.

You will assume the
cost and risk of returning the products to us, as indicated above. If you have
any questions, you can contact us through our telephone 639985416.

16.2 Returns in the
Canary Islands, Ceuta and Melilla

If you wish to change
or return a product that has been delivered in the Canary Islands, Ceuta or
Melilla, you can do so by going in person to any IT GIRL DRESS store, through a
courier / Courier that we will send to your address (regardless of the selected
shipping method). ) or at any of the delivery points of Post offices authorized
in Spain, in accordance with the provisions of this clause. If it is not
possible to proceed like this, you must make the return at your own cost.

16.3 Returns of
defective products

In the cases in which
you consider that at the time of delivery the product does not conform to the
stipulations of the contract, you must contact us immediately by means of our
contact form providing the product data as well as the damage that suffers, or
by calling the phone number 639 985 416 where we will indicate the way to
proceed. The product can be returned at Calle Pintores 2, Alcorcón, Province of
Madrid, Spain, IT GIRL DRESS in Spain, by delivering it to a courier that we
will send to your home, at one of the delivery points of Post offices
authorized in Spain or sending it to the address indicated above. We will proceed
to carefully examine the returned product and we will notify you by e-mail
within a reasonable time if the refund or replacement of the product (if
applicable) is applicable.

The refund or
replacement of the item will be made as soon as possible and, in any case,
within 7 days after the date on which we send you an email confirming that the
refund or replacement of the non-compliant item is applicable.The amounts paid
for those products that are returned because of some defect or defect, when it
actually exists, will be reimbursed in full, including the delivery costs
incurred to deliver the item and the costs you would have incurred to return it
to us. The refund will be made in the same means of payment that was used to
pay for the purchase, except when a gift ticket is presented for the return. In
the latter case, the refund will be made by means of a card or an IT GIRL DRESS
ticket. In all cases, the rights recognized by current legislation are safe.

17. GUARANTEES

If you hire as a
consumer and user, we offer you guarantees on the products marketed through
this web page, in the terms legally established for each type of product,
responding, therefore, for the lack of conformity of the same that manifests
itself within two years from the delivery of the product. However, we remind
you that you must provide sufficient evidence regarding the lack of conformity
of the product with the contracted if it is manifested after six months have
elapsed since the delivery of the product.

It is understood that
the products are in accordance with the contract provided that (i) they conform
to the description made by us and have the qualities that we have presented on
this website, (ii) are suitable for the uses to which the products are
ordinarily intended. of the same type and (iii) present the usual quality and
benefits of a product of the same type that are reasonably expected. In this
sense, if any of the products are not in accordance with the contract, you must
inform us by following the procedure detailed in section 18.5 above and through
any of the means of communication provided for this purpose.

The products we sell,
especially handicraft products, can often present the characteristics of the
natural materials used in their manufacture. These characteristics, such as
variation in veins, texture, knots and color, will not be considered defects or
defects. On the opposite, it will count with your presence and appreciate it.
We only select products of the highest quality, but natural characteristics are
unavoidable and must be accepted as part of the individual appearance of the
product.

18. LIABILITY AND
LIABILITY EXEMPTION

Except as expressly
provided otherwise in these Conditions, our liability in relation to any
product purchased on our website will be strictly limited to the purchase price
of said product.

However, and unless
otherwise provided by law, we will not accept any responsibility for the
following losses, regardless of their origin:

* loss of income or
sales

* loss of business

* loss of earnings or
loss of contracts

* loss of anticipated
savings

* data loss

* loss of management
time or office hours.

Due to the open
nature of this website and the possibility of errors in the storage and
transmission of digital information, we do not guarantee the accuracy and
security of the information transmitted or obtained through this website unless
it is established expressly the contrary in it.

19. INDUSTRIAL AND
INTELLECTUAL PROPERTY

You acknowledge and
consent that all copyright, registered trademark and other rights of industrial
and intellectual property over the materials or content that are provided as
part of the web page correspond to us at all times or to those who granted us a
license for its use. You may make use of such material only in the form in
which we expressly authorize it or those who granted us a license for its use.
This will not prevent you from using this webpage to the extent necessary to
copy the information about your order or Contact data.

20. VIRUSES, PIRACY
AND OTHER COMPUTER ATTACKS

You must not misuse
this website by intentionally introducing viruses, trojans, worms, logic bombs
or any other program or material that is technologically harmful or harmful.
You will not try to have unauthorized access to this website, to the server in
which said page is hosted or to any server, computer or database related to our
website. You agree not to attack this website through a denial of service
attack or a distributed denial of service attack. Failure to comply with this
clause could entail the commission of infractions typified by the applicable
regulations. We will report any breach of this regulation to the competent
authorities and cooperate with them to discover the identity of the attacker.

Likewise, in case of
breach of this clause, you will immediately cease to be authorized to use this
website. We will not be responsible for any damage or loss resulting from a
denial of service attack, virus or any other program or material that is
technologically damaging or harmful to your computer, computer equipment, data
or materials as a result of using this website or of the download of contents
of the same or those that it redirects.

21. LINKS FROM OUR
WEB PAGE

In the event that our
website contains links to other web pages and third-party materials, these
links are provided for informational purposes only, without our having any
control over the content of such web pages or materials. Therefore, we accept
no responsibility for any damage or loss arising from its use.

22. WRITTEN
COMMUNICATIONS

The applicable
regulations require that part of the information or communications that we send
to you be in writing. By using this website, you agree that most of those
communications with us are electronic. We will contact you by email or we will
provide information by posting notices on this website. For contractual
purposes, you consent to use this electronic means of communication and
acknowledge that all contracts, notifications, information and other
communications that we send you electronically comply with the legal
requirements of being in writing. This condition will not affect your rights
recognized by law.

23. NOTIFICATIONS

The notifications
that you send us should preferably be sent through our contact form. In accordance
with the provisions of clause 24 above and unless otherwise stipulated, we may
send communications either to the e-mail or to the postal address provided by
you at the time of placing an order. It will be understood that the
notifications have been received and have been correctly made at the same time
they are posted on our website, 24 hours after an email was sent, or three days
after the date of postage of any letter. To prove that the notification has
been made, it will be sufficient to prove, in the case of a letter, that it had
the correct address, was properly sealed and that it was duly delivered in the
mail or in a mailbox and, in the case of an email , that it was sent to the
email address specified by the recipient.

24. ASSIGNMENT OF
RIGHTS AND OBLIGATIONS

The contract is
binding both for you and for us, as well as for our respective successors,
assignees and assignees. You may not transfer, assign, encumber or in any other
way transfer a contract or any of the rights or obligations derived from it,
without having obtained our prior written consent. We may transfer, assign,
encumber, sub-contract or otherwise transfer a contract or any of the rights or
obligations derived therefrom, at any time during its term. To avoid any doubt,
such transmissions, assignments, encumbrances or other transfers will not
affect the rights that, as the case may be, you, as a consumer, have been
recognized by law or will annul, reduce or limit in any other way the
guarantees, both express and implied. , that we could have granted him.

25. EVENTS OUTSIDE OF
OUR CONTROL

We will not be
responsible for any breach or delay in the fulfillment of any of the assumed
obligations, when the same is due to events that are beyond our reasonable
control ("Cause of Force Majeure"). Causes of Force Majeure will
include any act, event, lack of exercise, omission or accident that is beyond
our reasonable control and, among others, the following:

1. Strikes, lockouts
or other protest measures.

2. Civil commotion,
revolt, invasion, threat or terrorist attack, war (declared or not) or threat
or war preparations.

3. Fire, explosion,
storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

4. Impossibility of
the use of trains, boats, airplanes, transport of motor or other means of
transport, public or private.

5. Impossibility of
using public or private telecommunications systems.

6. Acts, decrees,
legislation, regulations or restrictions of any government or public authority.

It will be understood
that the obligations will be suspended during the period in which the Cause of
Force Majeure continues, and we will have an extension in the term to fulfill
said obligations for a period of time equal to the duration of the Force
Majeure Event. We will use all reasonable means to end the Cause of Force
Majeure or to find a solution that allows us to fulfill our obligations despite
the Cause of Force Majeure.

26. RESIGNATION

The lack of
requirement on our part of the strict compliance on your part of any of the
obligations assumed by you under a contract or these Conditions or the lack of
exercise by us of the rights or actions that could correspond to us of said
contract or of the Conditions, shall not imply waiver or limitation in relation
to said rights or actions nor shall it exempt you from complying with such
obligations. No waiver on our part of a right or concrete action will imply a
waiver of other rights or actions derived from a contract or the Conditions. No
waiver by us of any of these Conditions or rights or actions arising from a
contract will take effect, unless it is expressly established that it is a
waiver and formalized and communicated to you in writing in accordance with the
provisions in the section of Notifications above.

27. PARTIAL NULLITY

If any of these Conditions
or any provision of a contract were declared null and void by a final decision
issued by a competent authority, the remaining terms and conditions will remain
in force, without being affected by said declaration of nullity.

28. COMPLETE
AGREEMENT

These Conditions and
any document expressly referred to in them constitute the entire agreement
between you and us in relation to the purpose of the same and replace any other
agreement, agreement or previous promise agreed between you and us verbally or
written. You and we acknowledge having consented to the conclusion of a
contract without having relied on any statement or promise made by the other
party or that could be inferred from any statement or writing in the
negotiations conducted by the two before it, except that which is expressly
mentioned in these Conditions. Neither you nor we will have any action against
any uncertain statement made by the other party, verbal or written, prior to
the date of a contract (unless that fraudulent statement had been made
uncertain) and the only action available the other party will be for breach of
contract in accordance with the provisions of these Conditions.

29. OUR RIGHT TO
MODIFY THESE CONDITIONS

We reserve the right
to modify the Terms and Conditions. We will keep you informed of the
substantial changes made to them. These will not be retroactive and, except for
possible exceptions depending on the specific case, they will be applicable
after 30 days from the date of their publication in the corresponding notice.

If you do not agree
with the changes made, we recommend not using our website.

30. APPLICABLE
LEGISLATION AND JURISDICTION

The use of our
website and the contracts for the purchase of products through said website
will be governed by Spanish legislation. Any controversy that arises or relates
to the use of the website or with said contracts will be subject to the
non-exclusive jurisdiction of the Spanish courts and tribunals. If you are hiring
as a consumer, nothing in this clause will affect the rights that are
recognized by current legislation.

31. COMMENTS,
SUGGESTIONS, COMPLAINTS AND CLAIMS

Your comments and
suggestions will be welcomed. We kindly ask you to send us such comments and
suggestions, as well as any questions, complaints or claims, through our
contact form, by phone or at the postal or email address indicated in clause 2
of these Conditions. In addition, we have official complaint forms available to
consumers and users. You can request them by calling 639 985 416 or through our
contact form.


  

    

      

		
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